FAQ

FREQUENTLY ASKED QUESTIONS:

 

Q: Do you deliver supplements outside of the USA?

A: Orders from our website, dr-maxwell.com, are shipped only in the USA

 

Q: How long does it take for the order to be delivered?

A: An order is typically delivered within 2 to 7 days from placing the order. A fulfillment request is created automatically once the payment is processed. When the order ships, you'll receive an e-mail with the tracking number. 

 

Q: Do you ship together all the products from an order?

A: When an order contains more than one product, the products may be shipped from different fulfillment centers to be delivered as fast as possible. This means that one may receive the products in separate shipments in different days. 

 

Q: Why my product arrived from Amazon?

A: Amazon is our logistic partner for orders placed on dr-maxwell.com. In this way we provide the fastest shipping at the best possible rates. 

 

Q: Do I pay for shipping?

A: No, shipping is included in the product price.